new customer?? just type 'NEWBIE' at checkout for 10% off your first order

F.A.Q.

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?
No, theres no requirement for you to have a Paypal account to purchase from this store. 
That said, if you have one feel free to use it.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept all major cards, including Visa, Mastercard, American Express and Paypal.
HOW LONG DOES DELIVERY TAKE?
I get all orders picked, packaged and shipped as fast as I can but sometimes it can get a little busy.
I'm currently a one man operation, but i aim to get all orders sent out the next day, with a delivery time of 2-3 days. All items, will need to be signed for upon delivery, this is my only method of postage, as theres nothing more disappointing than losing an item in the post.
DO YOU TAKE RETURNS?
You can return any item to us, so long as its within 14 days of receipt, for a refund of that item or exchange it for a different size or colour.
Postage costs will not be refunded.
In all cases, the items returned must be in their original condition, including any packaging. All goods will be inspected on return. The removal of stickers or other such free items will be charged against the customers refund if entire order is returned.
The goods are your responsibility until they reach us. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Items with “wear and tear” damage can be sent back but may be denied a return on inspection. The decisions of our returns are final.
To action a return please contact us at: bottlerocketclothing@gmail.com
MISSED PARCELS
Any items not delivered due to recipient not being home will be returned to the depot after the second attempt, items not collected from the depot will be returned to us and we will issue a full refund MINUS the postal charges. We advise customers to select an address that they can guarantee someone being there to receive the item (home or place of work).
UK SHIPPING
All Items are shipped via Royal Mail Sign For 1st Class (next day delivery). This is a tracked service, aiming to deliver next day (including Saturdays)
We do not send out tracking numbers automatically but if you do wish to have it please email us via the website and we can forward on.
However please allow up to 10 working days for an order to arrive.